How to Fix UC Browser Issues – A Step by Step Guide
UC Browser is one of the most popular browsers suitable for daily internet browsing, watching YouTube, downloading movies, checking social media, and online shopping. There are many complaints from users that the UC browser app stopped working, giving errors during downloads, websites not opening, and so on. These challenges are not surprising as every software, at one point or another, runs into problems that are frustrating to its users Unfortunately, in their frustration, some users uninstall the app and leave, but this is not a sustainable solution.
The good news is that 99% of these problems can be fixed, and it is relatively easy to do so. Once these issues are fixed, you can again enjoy smooth and fast browsing with the UC Browser. In this blog post, we will discuss the Eight most common problems experienced with UC Browser and provide practical solutions to fix them.
List of Common UC Browser Problem & their Solutions
1. This site cannot be reached
You are trying to open a website in UC Browser, such as YouTube, but an error message appears stating, “This site cannot be reached.” This problem can occur due to a poor internet connection, incorrect DNS settings, or server unavailability on the website’s end. It may also happen if you have installed security software or a firewall that interferes with the browser’s functionality.
Here are the solutions to fix these problems.
Use a good internet connection: Make sure you have a good, stable Wi-Fi or mobile data connection. Use a reliable 4G network or Wi-Fi with at least 5 Mbps.
Clear records: Open UC Browser settings, navigate to “clear records,” and select the option to clear all history, cache, forms, and cookies. This can help resolve loading issues.
Use VPN: Download and use a safe VPN app on your phone. It helps you access blocked websites and fix network problems. Make sure the VPN is turned on while using the UC Browser.
After doing these settings this issue is permanently resolved.
2. App Not working
You click on the UC Browser icon, but the app doesn’t open or respond. This issue often occurs due to using an outdated UC Browser version, an older or incompatible device, or when your device’s RAM and storage are full.
Below are the ways of solving these issues:
Update UC Browser : Go to the Play store and update UC Browser to the latest version for improved performance and bug fixes.
Restart Your Device: Restart your phone to free up RAM and resolve any temporary glitches affecting the app’s functionality.
Clear Storage Space: Delete unnecessary files and apps to create more storage space, ensuring smoother operation of UC Browser.
Check Device Compatibility: Verify that your device meets the requirements for the latest UC Browser version to avoid compatibility issues.
3. Video Playing Errors
When you play a video in the UC Browser, issues such as the video pausing unexpectedly in landscape mode, buffering, or not playing at all may occur. These problems can stem from app glitches, insufficient device resources, or outdated browser software.
Here is how you can work through these problems:
Update UC Browser: Download and install the latest version to fix bugs and improve video playback.
Optimize Device Performance: Close background apps to free up RAM and ensure smooth video playback.
Adjust Screen Orientation Settings: Lock your device’s screen rotation to prevent interruptions in landscape mode.
4. Black Screen While Playing Videos
When you try to play a video in the UC Browser, the screen might stay black, even if the audio plays or the video doesn’t load at all. This issue is often caused by corrupted cache files, unsupported video codecs, or hardware acceleration settings in the browser.
Here is how they can be solved:
Disable Hardware Acceleration: Go to UC Browser settings, find the “Video Settings” option, and turn off hardware acceleration to fix playback issues.
Clear Cache and Cookies: Navigate to browser settings, clear cache and cookies, and restart the browser for a smoother video experience.
Use a Compatible Video Codec: Make sure the format of the video is something like MP4 or AVI because UC Browser has its built-in video player.
5. Image not showing
When browsing in UC Browser, you may encounter issues where images fail to load properly. This could include blank placeholders, broken image icons, or missing visuals on websites. Sometimes, images load partially, appear blurry, or fail to render at all. These problems are often caused by slow internet connections, incorrect browser settings, or a lack of device resources. In some cases, it may also be due to website restrictions or ad-blocking features interfering with the image loading process.
These solutions can help resolve these problems.
Enable Image Loading in Settings: Go to UC Browser settings, find the “Image Loading” option, and ensure it is set to “Always Load Images.”
Disable Ad-Blocker: Turn off the UC ad blocker in the browser settings if it is interfering with image loading on certain websites.
Adjust Network Settings: Switch to a faster internet connection or disable any data-saving mode that may restrict image loading.
6. Download retrying
Sometimes, when downloading files in UC Browser, the download fails and needs to be restarted. This issue can happen due to unstable internet connections, server problems, or insufficient storage space on your device. It may also be caused by interruptions from background apps or outdated download links.
These measures can effectively resolve the issues presented.
Free Up Storage Space: Clear up device storage to ensure there’s enough space for the file you are downloading.
Pause Other Background Downloads: Stop any other downloads or resource-heavy tasks that might be slowing your internet speed.
Retry with Fresh Link: If the link is outdated, revisit the source website and generate a new download link.
7. Unwanted tabs opening
People reported that during the usage, they saw that randomly new tabs opened on their UC Browser. These tabs take the users to ads, phishing sites or links that may be fake or lead the user to fake sites. The main problem that leads to its occurrence is adware, malicious extensions, or improper browser settings configuration. It can also occur if some websites employ pop-up advertisements or click-overs.
These tactics help in eliminating these challenges.
Disable Pop-Ups and Redirects: Go to UC Browser settings, navigate to the “Site Settings” or “Privacy and Security” section, and block pop-ups and redirects.
Remove Suspicious Extensions: Check for and uninstall any unknown or unnecessary extensions in the browser.
Enable Ad-Blocker: Activate UC Browser ad blocker to prevent intrusive ads and unwanted tabs.
Scan for Malware: Use a reliable antivirus or anti-malware app to scan your device and remove any harmful files or applications.
8. Language Problem in UC Browser
One of the probable problems that often come up when using UC Browser is problems with language settings. This can range from a case where the browser translates the content in the wrong language, a case where the user struggles to change to a preferred language while using the browser, and last but not least, the websites are opening in the wrong language. Such problems are often associated with the improper language settings of the browser, region settings, or cache data.
These fixes can handle these problems.
Change Language Settings: Go to UC Browser settings, find the “Language” or “Regional Settings” option, and select your preferred language.
Clear Cache and Cookies: Clear browsing data to reset website language preferences and fix any incorrect settings.
Set Regional Preferences: Ensure your device’s region settings match your preferred language to avoid conflicts.
Manually Set Website Language: For specific websites, check their settings to choose your desired language if it’s loading in another language.
Conclusion
When dealing with issues like those encountered with the UC Browser, it’s essential to tackle the problem methodically rather than reacting impulsively. Instead of giving up, the problem can usually be fixed with the right steps. First, try to figure out what’s causing the problem, like settings, updates, or network issues. By taking things one step at a time, most problems can be solved. Patience and understanding the problem well are the keys to fixing it.